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There is an emotional and human aspect in all relationships and that holds true for the bond between individuals and brands. The COVID-19 pandemic has brought both the strengths and weaknesses in customer experience under the spotlight. This episode will focus on how connecting with customers and ensuring they have a positive experience with a company is paramount, particularly in a pandemic-driven world. Join our host, Brooke Worden, President of The Rudin Group and guest speaker, Virgil Miller, Chief Operating Officer of Aflac U.S. and President of Aflac Group in a discussion that will highlight how and why Aflac is emphasizing three key aspects of the customer experience in 2020.
December 11 -
The Empire State's general obligation bonds revised to negative from stable by rating agency due to heightened budget risks.
December 11 -
Munis firmed Friday, only the second time in December they weren't flat, and more than a few participants are waiting on yields to rise before getting involved, particularly given the rich muni/treasury ratios and low absolute yields.
December 11 -
Nelson, a 30-year veteran of the financial services industry, joins Hilltop's Encino, California, office.
December 11 -
The number of issuers using a temporary exemption jumped to 101 in October from 35 the previous month.
December 11 -
Clark County, Nevada's reserve draw, brought about by low hotel tax revenues, has no rating impact on the limited tax general obligation bonds, Moody's said.
December 11 -
City Council-approved residential construction tax and changes to a property tax abatement program paves the way for a borrowing plan that would aid the city’s poorest communities.
December 11 -
The GFOA Debt Committee is working on issuing a similar Libor advisory in advisory in January or February.
December 11 -
Increases in producer and consumer prices on an annual basis, with a 0.3-point gain compared to last year may be a signal inflation will emerge and might force the Federal Reserve to act, economists said.
December 11 -
California overcame a legal challenge to use bond authority to provide housing for homeless people suffering from mental illness.
December 11 -
The deal helped pave the way for the reopening of the capital markets for not-for-profit health systems amid the then-insurgent COVID-19 pandemic.
December 11 -
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Pinned into a corner from the economic effects of COVID-19, the mass transit agency tapped its remaining amount available through the Municipal Liquidity Facility, which expires at year's end.
December 10 -
Wisconsin will use new pools for negotiated transactions starting next year
December 10 -
As co-director of the Enforcement Division, Stephanie Avakian oversaw charges the SEC made against municipal bond “flipping” schemes.
December 10 -
Hawaii's governor announced that state employees would be furloughed two days a month; the state sold $750 million of GO bonds in October to fund operations.
December 10 -
Bid list volume is trending higher into the end of the year, but its share as measured against overall high demand does not pose much of a threat, analysts say. Refinitiv Lipper reports $992 million of inflows.
December 10 -
The largest tranche of the deal, $706 million with a 5% coupon in 2047, yielded 4.15%, a 275 basis point spread over triple-A paper.
December 10 -
The $1,000 denomination Liberty Bond deal aimed to lure socially conscious, retail investors to broaden its investor base.
December 10 -
For taking proactive measures to update city infrastructure during the height of pandemic, Tampa, Florida's $362.8 million water and wastewater systems revenue and refunding revenue bond transaction earned The Bond Buyer's Deal of the Year for the Southeast Region.
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