How 2020 rocked talent management

News of shuttered cities, millions unemployed and rampant infections was already changing attitudes about work before Americans were forced to confront realities of systemic racism in the nation. Expect permanent change as a result of these social pressures, explains Rosilyn Houston, chief talent and culture executive, and senior executive vice president at BBVA in the USA. In a conversation with Bonnie McGeer, executive editor at American Banker, Houston will discuss how current events will play out in what banks are doing to reform their hiring and talent management practices.