Jim Gaffney leads the multi-channel retail sales strategy for SunTrusts newly created in-house Credit Card division. Jim is responsible for the channel strategy, messaging and execution of Card initiatives to ensure integration of payments into the SunTrust client experience across the Banks retail channels, including 1700 branches and 3 call centers. Prior to joining SunTrust in 2011, Mr. Gaffney was Executive Vice President of US Credit Card for TD Bank, and managed the Group Sales Channel in the Northeast. Mr. Gaffney also has almost 30 years of experience at MBNA and Bank of Boston. Mr. Gaffney holds an MBA from Suffolk University and a BA in Business from the University of Massachusetts Boston.
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